Contact Us

We are here to help you take better care of your pets. If you have a question about a product, your order, or our policies, please reach out.

Customer support

Email: help@petavis.com
Phone: +1 (404) 907-1570

We aim to reply to every message within 24 hours on business days. Please include your order number if you have one so we can help you faster.

Business information

Petavis is a brand operated by AENSM LLC, a limited liability company registered in the State of Wyoming, United States.

Mailing address

AENSM LLC
30 N Gould St 52659
Sheridan, WY 82801
United States

Please do not send returns to this address without contacting us first — we will give you the correct return instructions for your order.

Support hours

We answer messages seven days a week. Orders placed on weekends and US public holidays begin processing on the next business day.